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  • Home
  • About
  • Upcoming Group Trips
    • Cartagena
    • Zanzibar
  • Private Trips
  • Contact

Terms and Conditions

  • These Terms and Conditions serve as a binding contract between “you” “client” or “guest” and Paige Bathersfield ( “Journey With Paige”, “JWP”, “we”, “us” or “our”). Submission of deposit, purchase of service or product serves as an agreement to these terms.
  • These Terms and Conditions are subject to change and you are advised to check our website or to request the latest version of the Terms and Conditions from Journey With Paige prior to booking your vacation.
  • Journey With Paige accepts no responsibility for losses or additional expenses due to delay, changes, or cancellations in train, bus, ship, airplanes or other services, sickness, weather, war, terrorist acts, strikes, quarantine, or other causes. Journey With Paige does not own or operate, nor is it an agent for any of the firms which will provide goods and services for the trip or for any option which may be available in connection with the trip (including but not limited to optional sightseeing, car rental, etc.). Accordingly, participant(s) agree to seek remedies directly with the supplier, and not to hold JWP or owner liable for any loss, injury, delay or expense which results directly or indirectly from any action or omission, whether negligent, criminal or otherwise, of any entity providing goods and services for the trip or any available option (e.g. without limitation, the quality of services, cleanliness of a hotel, hotel overbooking or any flight delays). Participant(s) also agree not to hold Journey With Paige, owners or sponsoring organization liable for circumstances beyond its control (e.g. force majeure, terrorism, war, or acts of God).
  • Journey With Paige LLC and its owner shall not be responsible for any loss, damage, injury, accident, delay, or any other irregularity that may occur during the travel. The traveler hereby acknowledges and agrees that Journey With Paige LLC and its owner shall not be liable for any expense or inconvenience caused directly or indirectly by any such occurrences.
  • The traveler is solely responsible for ensuring that they have all necessary documents, visas, and vaccinations required for travel. Journey With Paige LLC and its owner shall not be responsible for any consequences arising from the traveler's failure to obtain such documentation.
  • The traveler acknowledges and agrees that Journey With Paige LLC and its owner have no control over the conduct of other individuals or entities who may be involved in the travel arrangements, including but not limited to airlines, hotels, transportation companies, and tour operators. Journey With Paige LLC and its owner shall not be liable for any actions, errors, or omissions of such third parties.
  • The traveler agrees to indemnify and hold Journey With Paige LLC and its owner harmless from any and all claims, damages, losses, expenses, or liabilities arising out of or related to their travel arrangements.
  • The traveler understands that travel involves certain risks and uncertainties and hereby assumes all such risks and uncertainties. The traveler agrees to release and discharge Journey With Paige LLC and its owner from any and all claims, damages, losses, expenses, or liabilities arising out of or related to their travel.
  • We highly recommend getting travel and medical insurance to cover cancellation or emergency related to your trip
  • Hosted Group Trip Only: You acknowledge that on these hosted trips, Journey With Paige LLC is not acting as a travel agent or seller of travel. Rather, you are simply joining a trip that Journey With Paige LLC or a Journey With Paige representative is going on. You also acknowledge that Journey With Paige LLC cannot arrange air travel or any other travel-related services beyond the activities included in the itinerary.
  • By booking a trip by Journey With Paige or joining a trip hosted by  Journey With Paige LLC, the traveler acknowledges that they have read and understood these Terms and Conditions and agrees to be bound by them. 

cancellation policy

  • Requests for refunds must be sent to info@journeywithpaige,com. 
  • Hosted JWP Trips: ​Cancel within 48 hours and receive a full refund. Cancel at least 90 days before the trip and receive a partial refund ($300 is not refundable). Cancel within 90 days of the trip and you will not be eligible for a refund or credit. Your reservation is not transferable.
  • Group Research and Planning/Administrative Fees are Non-Refundable
  • Private Trips cancellation policy will be sent with payment authorization as it depends on the supplier. A $25 per person cancellation service fee to process cancellation may be charged. 

Photography & Videography (JWP Group Trips)

  • Portions of this event will be photographed and/or videotaped. By registering for the event, you agree and consent to your image, likeness, voice, sound, quote and name to be used by Journeywithpaige.com (and its affiliated companies, licensees and assigns), in all media including social media, whether now known or hereafter devised or derived, in perpetuity for advertising, publicity, or promotional purposes or for any other purposes without whatsoever, without limitations or considerations including compensation.

Reviews

  • Our customer reviews are extremely important to us. Please understand that by submitting any written review of your experience with us via website, JWP’s social media pages or via email directly to Journey With Paige, and its brands and affiliates, and its employees or otherwise, including any comments, suggestions, ideas, questions, reviews, photographs or videos, grants Journey With Paige, and its brands and its affiliates a nonexclusive, royalty-free, perpetual, transferable, and irretrievable right to (a) use, reproduce, modify, adapt, distribute, translate, publish, create imitative works from and publicly display such Submissions throughout the globe in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Submissions. You acknowledge that Journey With Paige and its brands and affiliates may attribute your comments or reviews at our discretion. You acknowledge and agree that Submissions are non-confidential and non-proprietary.
  • By posting photographs or video with reviews on Journey With Paige social media or website, you agree and consent to your image, likeness, voice, sound, quote and name to be used by Journeywithpaige.com (and its affiliated companies, licensees and assigns), in all media including social media, whether now known or hereafter devised or derived, in perpetuity for advertising, publicity, or promotional purposes or for any other purposes without whatsoever, without limitations or considerations including compensation.

Release of ​Liability

  • In consideration of the services and arrangements provided by ​Journey With Paige, you, your heirs, personal representatives or assigns, do hereby release, waive, discharge, hold harmless and agree to indemnify JWP, and its owners, officers, directors, agents and employees from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, loss of services, lost profits, consequential, exemplary, indirect or punitive damages or otherwise which may arise out of or occur during your travel and any activities conducted in conjunction therewith. YOU SPECIFICALLY UNDERSTAND THAT YOU ARE RELEASING, DISCHARGING AND WAIVING ANY CLAIMS OR ACTIONS THAT YOU MAY HAVE PRESENTLY OR IN THE FUTURE FOR THE NEGLIGENT ACTS OR CONDUCT OF THE OWNERS, DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS OF Journey With Paige.

conflict Resolution 

  • This agreement shall be governed by the prevailing laws of California, San Diego County. Should any conflicts arise related to this agreement, the parties agree to seek a suitable resolution through a neutral arbitrator, whose ruling shall be considered final and binding on both parties.